Terms & Conditions

Effective Date: March 2025
Company: Season of the Wick LLC
Business Address: 2108 N ST #11430, Sacramento, CA 95816
Customer Service Email: support@seasonofthewick.com

1. Introduction

These Terms & Conditions govern all transactions, purchases, and interactions with Season of the Wick LLC through our official website, www.seasonofthewick.com. By purchasing our products or engaging with our services, you confirm that you have read, understood, and agree to be bound by these terms.

We reserve the right to modify these Terms & Conditions at any time. Any updates will be reflected on this page with the latest revision date.

2. Product Craftsmanship & Variability

All Season of the Wick products are artisanal in nature, crafted using refined ingredients and materials to ensure a luxury experience. Due to the small-batch production process, slight variations in scent intensity, wax texture, and color may occur. These variations do not constitute defects but rather enhance the individuality of each piece.

Fragrance & Memory Disclaimer

Olfactory memory is deeply subjective, influenced by personal experiences and environmental factors. While our fragrances are designed to evoke nostalgia and sensory immersion, scent perception may vary between individuals. We encourage customers to embrace the nuance of scent discovery and allow each fragrance to unfold in its own unique way.

3. Orders, Pricing & Payment

Pricing: All prices are listed in USD and are subject to change at our sole discretion.

Payments: We accept major credit cards, PayPal, Apple Pay, and Klarna.

Finality of Orders: All purchases are final once placed. Due to the exclusivity of our collections, we cannot guarantee restocks.

4. Shipping & Delivery

Orders are processed within 2-5 business days. Shipping times vary based on location and carrier conditions. Season of the Wick is not liable for delays caused by third-party couriers.

5. Returns & Exchanges

We do not accept returns on used products. Customers must report any damaged or incorrect items within 7 days of delivery.

6. Commercial Sales & Anti-Resale Policy

Unauthorized resale or commercial distribution of our products is strictly prohibited. Violations of this policy may result in legal action, including but not limited to trademark infringement claims.

7. Limited Warranty & Liability

All products are sold “as is” without express or implied warranties. Season of the Wick is not liable for damages resulting from misuse, improper burning, or allergic reactions.

8. Data Protection & Privacy

We adhere to GDPR and CCPA data protection laws. Customer data is stored securely and processed in accordance with our Privacy Policy.

9. Governing Law & Force Majeure

These Terms shall be governed by the laws of the State of California. Season of the Wick is not responsible for delays caused by force majeure events such as natural disasters, government actions, or supply chain disruptions.

10. Contact Information

Email: support@seasonofthewick.com
Address: 2108 N ST #11430, Sacramento, CA 95816